Privacy policy
Your privacy matters to us.
This policy explains what information we collect, why we collect it, how we keep it safe and what choices you have.
Last updated: 10 November 2026
In short
- We only collect what we need, and never sell personal information.
- Children’s information gets extra care and parental involvement.
- You can ask for access, correction or deletion at any time.
Who we are
Edutheka is operated by Peza Systems Limited (“Edutheka”, “we”, “us”), a company based in Malawi. We are the data controller for personal information collected through this website (edutheka.com) and the Edutheka learning app.
Privacy questions, requests and complaints: info@edutheka.com, or phone +265 886 979 157.
Information we collect
What we collect depends on how you use Edutheka:
- Contact form: your name, email address and message.
- Email updates: your email address, and the date you joined.
- Diamond purchases and donations: the details needed to process the payment, such as your mobile money number, network, amount, username or email (for coupons and receipts) and an optional display name. Payments are handled by the mobile money provider (Airtel Money or TNM Mpamba); we never see or store your mobile money PIN.
- Learning app and leaderboard: account details, learning progress, quiz results and ranking information, as described in the app.
- Technical data: basic server logs (such as IP address, browser type and pages requested) used to keep the website secure and working.
How and why we use it
- To reply to your messages and provide the services you ask for.
- To process payments, deliver diamonds or coupons and send receipts.
- To send launch and product updates to people who joined our email list (you can unsubscribe at any time).
- To run the leaderboard and personalise learning in the app.
- To keep the platform secure, prevent fraud and spam, and improve our services.
Where the law requires your consent, that consent is our legal basis and you can withdraw it at any time. In other cases we rely on our legitimate interest in running and securing a safe learning service, or on the need to carry out a contract with you. We never sell personal information.
Children and young learners
Edutheka is built for secondary school students, many of whom are under 18. Under Malawi’s Data Protection Act, 2024, a child is a person under 18 and processing a child’s personal data generally requires the consent of a parent or legal guardian.
If you are under 18, please involve a parent or guardian before you contact us, join our email list, buy diamonds or create an account. We handle children’s information with extra care, collect only what is needed, and on the public leaderboard we show a first name and last initial or a username rather than a full name.
A parent or guardian can ask us to access, correct or delete a child’s information at any time by emailing info@edutheka.com.
How long we keep information
We keep information only as long as it is needed for the purpose it was collected for:
- Contact messages: normally no longer than 24 months after we last correspond with you.
- Email list: until you unsubscribe or ask us to remove you.
- Payment and donation records: for as long as needed to resolve disputes and meet our legal and accounting duties.
- Server logs: for a short period (normally under 90 days).
Your rights and choices
You have the right to ask for access to the personal information we hold about you, to have it corrected or deleted, to object to or restrict certain uses, and to withdraw consent. You can unsubscribe from emails using the link in any email or by writing to us.
To make a request, email info@edutheka.com. We may need to confirm your identity first and will respond within a reasonable time. If you are unhappy with our response you can complain to the Malawi Communications Regulatory Authority (MACRA), which oversees the Data Protection Act, 2024.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed, and we will tell you about significant changes through the website or by email.
Contact us
For privacy questions email info@edutheka.com. For anything else, email info@edutheka.com or use our contact form.
Also worth reading
The rules for using Edutheka.